All systems operational
Live systems
Trailing 90 daysFleet · UIR RabatVehicles, hubs, charging99.4% · 90d
iOS appv2.4.1 · no degradations100% · 90d
Android appv2.4.0 · no degradations99.9% · 90d
PaymentsCMI gateway + voucher codes99.7% · 90d
Maps & live tilesTile latency ~120 ms99.8% · 90d
Incident log
LOG-01412 days agoP2 · Payments● Resolved · 14 min
CMI gateway outage upstream
CMI experienced a 14-minute outage upstream. Physical voucher redemption was unaffected. Apologies to affected riders; rides were credited automatically.
LOG-01319 days agoP3 · Fleet● Resolved
GPS drift in the west sector
GPS drift detected on a subset of vehicles in the west sector. Hardware-level fix deployed across affected units during the overnight charge cycle.
LOG-01226 days agoP3 · Maps● Resolved · 8 min
Map tile latency spike at peak hours
Brief 8-minute tile latency spike caused by a vendor CDN issue. Mitigated by cache fallback; permanent fix shipped the same week.
Performance
1.2s
App cold-start
✓ target < 1.5s
✓ target < 1.5s
0.8s
QR-to-unlock
✓ target < 1.0s
✓ target < 1.0s
3.4s
Park verification
✓ target < 4.0s
✓ target < 4.0s
62s
Support response · P50
✓ target < 90s
✓ target < 90s